PSU Pandemic Podcasts

Episode 5 - Human Factors in the Pandemic (Part 1)


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Released On: 4 June 2020       Planning & Production Credits: Jo Szram (Lead), Sarah Siddiqui, Peter Brennan, Jane Gardner-Florence

Listen to Part 2 here!


Human factors understanding focuses on optimising human performance through better understanding the behaviour of individuals, their interactions, with each other and with their environment. In health care, it underpins patient safety, offering an integrated approach to quality improvement and clinical excellence. In this episode, we are in conversation with HEE deputy dean and physician Jo Szram, surgeon Peter Brennan, BA pilot Graham Shaw and Obs & Gynae trainee Ruth-Anna Macqueen to explore what human factors are, their importance in the health care setting and how knowledge of human factors can help both trainees and supervisors.

Further Human Factors Resources and Information can be found here



Jo Szram is a consultant respiratory physician at the Royal Brompton Hospital, a deputy postgraduate dean in London, chair of NACT UK and sits on the Councils of the Royal College of Physicians and the RSM Patient Safety Section Council

Peter Brennan is a consultant oral and maxillofacial surgeon and honorary professor of surgery with a PhD and 70+ publications on human factors and patient safety.

Ruth-Anna MacQueen is a Senior Registrar in Obstetrics and Gynaecology, having worked for Healthcare Safety Investigation Branch and is currently undertaking an MSc in Patient Safety and Clinical Human Factors

Graham Shaw is founder and director of Critical Factors and a 777 Captain for British Airways.


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